Fractional AI Engineer — Cape Town, South Africa
Most AI consultants want to sell you a new platform. I wire AI into what you already run — Yealink PBX, cPanel, PostgreSQL, AWS, your PSA. 8 years production infrastructure. 112 partners migrated. Real systems, real uptime.
What I do
Built for MSPs, SaaS teams, and tour operators who run real infrastructure — not startups chasing VC.
Your Yealink PBX already handles calls. I add AI that answers L1 tickets, books appointments, and escalates with context — without replacing your trunk or hardware.
Connect your PSA (ConnectWise, Autotask, or plain email) to an AI that categorises, suggests resolutions from your SOPs, and routes correctly before a human opens the ticket.
Turn your existing docs, Slack threads, and incident runbooks into living, AI-queryable knowledge. Auto-generate runbooks from resolved tickets. Never write the same procedure twice.
Proof
Not theoretical architecture diagrams. Systems I built and still support.
Multi-tenant B2B SaaS for African travel. FastAPI, React/TS, PostgreSQL RLS, Keycloak. 112 partners, 2,268 products, R3.89M GMV. I architected, built, and run the infrastructure.
Full-Stack + DevOpsCape Town MSP: Yealink PBX, cPanel hosting, SIP trunks, security, CCTV. I did market and sales — so I know the buyer's reality: load shedding, last-mile, tight budgets.
MSP OperationsRightsized EC2, gp2-to-gp3 EBS migrations, reserved capacity planning. Cut cloud spend 30%+ without touching application code. Prometheus/Grafana observability deployed multi-region.
InfrastructureProgrammatic video for faceless YouTube/TikTok. Claude scripts, Remotion renders VHS visuals, ElevenLabs voices. Upload-ready output, fully automated.
Creative TechFree Toolkit
Production-tested. Not toy examples. Copy, paste, adjust for your stack.
Module refactor prompts, cost optimisation audits, state drift detection scripts, and CI/CD pipeline design with OIDC auth.
Resource right-sizing from Prometheus metrics, PodDisruptionBudget strategies, and security hardening checklists with CVE references.
Alert tuning against SLOs, LogQL query builders for Loki, and incident postmortem generation from PagerDuty timelines.
Test data generation with referential integrity, documentation from code, and Architecture Decision Records with cost projections.
The toolkit is yours instantly. No email wall.
If you want the monthly AI + Infrastructure dispatch, email ebrahim@ebie.online
Contact
Infrastructure, AI integration, or product — if you're building in South Africa, let's talk.